Privacy Policy

1. Who We Are

Enright Tours and Transfers is a family-owned, owner-operated chauffeur and private transfer business based in County Clare, Ireland. We provide airport transfers, private tours, corporate travel, and related transport services across Ireland.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

2. What Information We Collect

When you use our website, make a booking, or contact us, we may collect the following information:

  • Personal details — your name, email address, and phone number
  • Booking information — pickup and drop-off locations, travel dates, times, and number of passengers
  • Payment details — processed securely through our payment provider; we do not store card details
  • Communication records — emails, messages, or enquiries you send to us
  • Website usage data — pages visited, time spent on site, and browser information (collected via cookies)

3. How We Use Your Information

We use the information we collect to:

  • Process and confirm your bookings
  • Communicate with you about your journey, including any changes or updates
  • Respond to your enquiries and provide customer support
  • Send occasional service updates or relevant offers (only where you have consented)
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

  • Contract performance — to provide the transfer or tour service you have booked
  • Legitimate interests — to respond to enquiries and improve our services
  • Legal obligation — where we are required to retain records by law
  • Consent — where you have opted in to receive marketing communications

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Booking records are kept for up to 6 years in line with Irish tax and accounting requirements
  • Enquiry and contact records are kept for up to 12 months unless a booking follows
  • You may request deletion of your data at any time (subject to legal retention requirements)

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)

You can manage or disable cookies through your browser settings at any time.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict how we process your data
  • Data portability — receive your data in a portable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@enrighttours.ie. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

8. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. All data is stored securely and access is limited to authorised personnel only.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review it periodically.